Return & Refund Policy

At Delight, we are committed to providing high-quality products and ensuring customer satisfaction.

Returns

Customers may request a return within 14 days of receiving the order, provided that:

• The product is unused and in its original condition.

• The product is returned with its original packaging and accessories.

• The product has not been damaged, installed, modified, or misused.

• Proof of purchase or the original order details are provided.

Products that do not meet these conditions may not be eligible for return.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and provide clear photos or videos of the item and its packaging.

After reviewing the case, we will arrange the appropriate solution, which may include a replacement or refund.

Refunds

Once the returned product has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be processed using the original payment method whenever possible. The time required for the refund to appear in your account may vary depending on your bank or payment provider.

Non-Returnable Items

Certain products may not be eligible for return, including:

• Customized or specially manufactured products.

• Products that have been installed or used.

• Products damaged due to improper use, installation, or handling.

• Products returned without their original packaging or accessories.

Return Shipping

If the return is due to receiving a defective, damaged, or incorrect product, Delight will cover the applicable return shipping costs.

For returns due to a change of mind or other reasons not related to a product defect, return shipping costs may be the responsibility of the customer.

Exchanges

If you wish to exchange a product, please contact our customer service team. Exchanges are subject to product availability and the same return conditions stated above.

How to Request a Return or Refund

To request a return, refund, or exchange, please contact our customer service team through the contact details available on our website and provide:

• Order number

• Product name

• Reason for the return

• Photos or videos, when applicable

Our team will review your request and guide you through the next steps.

Policy Updates

Delight reserves the right to update or modify this Return & Refund Policy when necessary. Any changes will be published on this page.